Shipping policy

Shipping & Delivery Policy

Last updated: October 2025
Company: LLC Harmony
Contact: info@sencio-shop.com
Website: www.sencio-shop.com

Processing Time

All orders are processed and shipped within 24 hours after confirmation of payment.
Once your order has been shipped, you will receive a confirmation email with your tracking number so you can monitor your delivery at any time.

Shipping Time

We currently ship worldwide.
Our average delivery time is 10 to 15 business days, depending on your location and local carrier operations.

Please note that weekends and public holidays are not included in delivery estimates.

Shipping Methods

All orders are delivered by our trusted logistics partners to ensure fast and secure delivery across the World.
Standard shipping is free on all orders unless otherwise stated during checkout.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking link.
If you do not receive your tracking information within 48 hours of purchase, please contact our support team at info@sencio-shop.com.

Delayed or Lost Packages

If your order appears delayed or has not arrived within the expected timeframe, please reach out to our support team.
We will investigate with the carrier and ensure your product is either delivered or replaced.

Sencio is not responsible for delivery issues caused by incorrect shipping information provided by the customer. Please double-check your address before completing your order.

Damaged Items

If you receive a damaged or defective product, please contact us within 7 days of delivery at info@sencio-shop.com with your order number and photos of the damage.
We will gladly replace or refund your item according to our return policy.

Additional Information

  • Shipping times may be slightly extended during holiday seasons or high-demand periods.

  • We do not ship to PO Boxes, APO/FPO/DPO addresses.

LLC Sencio reserves the right to update or modify this shipping policy at any time without prior notice.